ORDER PROCESSING TIME

​

• We processes orders Monday through Friday, excluding US holidays.

• Cut off time for ALL orders to be shipped the same business day is 2PM MST

• Orders placed on Saturday and Sunday will be processed on the following Monday.

• Please DOULBE-CHECK your Shipping address. We are not responsible for any lost packages due to incorrect address. Your Shipping Address is automatically printed as entered at check out.

​

DOMESTIC SHIPPING

​

• UPS Ground: 1-5 business days

• UPS 2nd Day Air: 2 business days

 

• Summer Time: We recommend you to choose UPS 2nd Day Air Shipping for GLUE orders so your glue stay fresh and does not sit in the heat of USPS delivery truck for too long.

​

INTERNATIONAL SHIPPING

​

• UPS Standard: 2 - 8 business days

• Delivery time varies on each country. Please ensure your address is entered correctly with a phone number. After the package left the US border, we do not have access to your country's postal office database to check. Please check with your post office.

​

CUSTOMS & TAXES

​

We are not responsible for any additional custom charges or fees. Customs charges and fees are the sole responsibility of the purchaser

​

• If you are unfamiliar with customs fees and charges, please check with your local postal or customs office for more information.

​

• If customs fees and charges are not paid at the time of delivery, your order will be returned to the sender and shipment cost is not refunded.

​​

TRACK YOUR ORDER

Mailash & Brows is not responsible for lost or stolen packages, please track your package and be available when your order is supposed to arrive. Once you have received your shipping confirmation from us, UPS will have the most current information regarding your package.